Thursday 10 November 2011

Another property developer lost a case where the the plaintiffs won a default judgment of $1.26 million because a secretary forgot to respond to the complaint.

This is why we have the executives do our secretarial work.

A lesson for firms that actually expect their secretaries to do anything. Of course secretaries can't be trusted to do anything, that's why they're secretaries. That's why we need senior managers, supervising managers, supervising assistant managers, supervising executives, whose only job it is to stamp numbers on papers and sort things in the right order.

If we relied on secretaries to do important things like getting me a highlighter or cleaning my shoes, they'd never get done and we'd lose billion dollar cases.

I don't know what the developer was thinking having a secretary responsible for something. Everyone knows secretaries are only good for bringing in food and taking up space in the cubicles. And sometimes having affairs with, but only when extremely desperate and all of the executives are busy stamping numbers on papers and sorting things in the right order.

I once gave my secretary a task. All she had to do was file up all purchaser claims and defect liabilities for one of our older developments. Circa 1990. A good two years before she was born. Plus I had her check the land titles for discrepancies. All two hundred thirty six of them.  Sure it enough it wasn't too long before she was running up and down calling the Land Office and trying to figure out how to read indiscernible Jawi. So we missed the deadline, the Project Team received a default judgment against them, and I had to come up with a phony excuse about how we did everything we could but the claim just wasn't on our side. They paid the bill, so no harm no foul, but it taught me to never put secretaries in charge of anything, ever again.

Lesson learned.

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